Though my official title at Dell Boomi is “chief operating officer,” my favorite role is being the company’s “chief customer success officer.”
In that capacity, I would first just like to say a huge “Thank You!” to our customers. We view our customer relationships as partnerships. Thank you for being part of the Boomi family, and thank you for being great partners.
Cameron Cronin is a director of innovation and thought leadership at Accenture, helping lead its Cloud First Applications practice. He and his team work with global companies on critical technology strategy initiatives, including enterprise architecture, technical architecture governance, methodology and tooling modernization.
Our first user conference is shaping up to be an excellent opportunity for our customers and partners to share their experiences and learn from each other.
Boomi World is taking place September 20-22 in San Francisco at the Westin St. Francis hotel. It is bringing together the global Boomi community to learn best practices and gain insights for using our low-code, cloud-native platform to build connected businesses.
The digital economy demands that enterprises consistently offer a superior customer experience across channels. To do this, integration becomes vital.
But the integration environment is constantly evolving, adopting different technologies along the way. Some legacy implementations are often a byproduct of integration, which makes them inflexible.
Enterprises today face mounting pressure to deliver everything via digital channels: a better customer experience, increased customer retention, streamlined business operations, and just-in-time business intelligence. It’s an entirely new business model and to achieve it demands tight integration between business systems, processes and operations
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