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Empowering a Leading Energy Provider through Seamless Integration and Digital Transformation

 

Overview

A major provider in Canada’s energy sector, specializing in propane distribution and related services, operates in a dynamic industry characterized by complex logistics, diverse customer needs, and rapid technological evolution. To maintain market leadership and enable sustainable growth, the organization sought a robust, scalable solution to unify its fragmented systems, streamline operations, and enhance data accuracy. Hathority, leveraging its expertise in iPaaS solutions and system integration, partnered with the client to transform their digital ecosystem and unlock new operational efficiencies.

 

Seamless Integration
Automation
Energy Provider
Scalability
Compliance
Operational Efficiency
This case study highlights how Hathority empowered a leading provider in Canada’s energy sector through seamless integration and digital transformation. By addressing challenges like legacy systems, data silos, and scalability, Hathority implemented a tailored strategy leveraging SAP, Boomi, and automated workflows. The result was enhanced efficiency, cost savings, improved data accuracy, and SOX compliance, positioning the client for sustained growth and operational excellence in the competitive energy sector.

Challenges

The integration landscape was marked by legacy systems such as ADDs, Cargas, RightAngle, and Entero, which lacked interoperability and relied on manual workflows. Key challenges included:

Operational Inefficiencies

Manual processes and redundant systems hindered productivity and increased operational costs.

Data Silos

Fragmented data across divisions led to inconsistent reporting and decision-making delays.

Scalability Issues

The existing infrastructure struggled to accommodate an aggressive acquisition strategy (7–10 acquisitions per year).

Regulatory Compliance

Meeting SOX controls and audit requirements was complex and resource-intensive.

 

About Hathority

Hathority is a leading IT solutions provider specializing in iPaaS integration, ERP services, and cloud-based transformation projects. With a focus on delivering customized, scalable, and efficient solutions, Hathority has built a reputation for enabling organizations to modernize their digital landscapes. Through its expertise in platforms like Boomi, NetSuite, and Snowflake, Salesforce, Databricks Hathority offers end-to-end integration services tailored to diverse industry needs.

Objectives The client aimed to:

  • Centralize Financial Processes
    Establish a unified framework for managing financial operations across all divisions, reducing redundancy and enhancing accuracy.
  • Achieve Real-Time Insights
    Ensure financial data is available in real-time to support informed decision-making.
  • Automate Workflows
    Replace manual processes with automated solutions to save time and minimize human error.
  • Enhance Acquisition Integration
    Develop a scalable infrastructure to seamlessly integrate 7–10 acquisitions annually.
  • Ensure Regulatory Compliance
    Implement systems and workflows aligned with SOX controls and audit readiness requirements.

 

Hathority’s Solution

Hathority delivered a tailored integration strategy leveraging the Boomi platform and SAP-enabled workflows to bridge the gaps between legacy systems and modern applications. Key elements of the solution included:

  • System Integration and Automation
    Integrated multiple legacy systems (ADDs, Cargas, RightAngle, Entero) with SAP and Workday Finance, ensuring seamless data flow. Automated workflows to manage procurement, payroll, vendor management, and financial reporting.
  • Custom SAP Integrations
    Implemented SAP modules for real-time inventory tracking, financial management, and customer account synchronization.
  • Data Standardization and Scalability
    Established a unified chart of accounts (CoA) for consistent financial reporting across divisions.
  • Advanced Monitoring and Reporting
    Integrated analytics tools for financial forecasting and trend analysis.

 

Implementation and Timeline

The project followed a structured, phased approach:

  • Planning Phase: Spanned 4 weeks, involving strategy sessions and stakeholder alignment.
  • System Integration Testing (SIT): Conducted over 5 weeks to resolve data flow inconsistencies.
  • User Acceptance Testing (UAT): A rigorous 4-week period where end-users validated functionality.
  • Go-Live: Initiated in July 2024 with phased rollouts every two months.

 

Key Features and Customizations

  • Integration Blueprints: Enabled rapid onboarding of new acquisitions.
  • Regulatory Compliance Tools: Ensured SOX alignment.
  • Dynamic Data Management: Supported fluctuating data volumes.
  • User Empowerment: Delivered tailored training programs for maximum potential.

 

 

Outcomes

Hathority’s comprehensive efforts yielded exceptional results:

  • Improved Operational Efficiency
    Month-end close processes reduced from over a week to 2–3 days.
  • Substantial Cost Savings
    Automation reduced operational costs.
  • Enhanced Data Accuracy
    Real-time financial integration minimized errors.
  • Scalability Achieved
    Seamless support for multiple acquisitions annually.
  • Compliance and Readiness
    SOX-aligned workflows ensured audit readiness.

 

Client Feedback

"Hathority’s expertise in system integration has been instrumental in our digital transformation journey. Their tailored approach and seamless execution have enabled us to achieve unparalleled efficiency and scalability. We are now better equipped to meet our business goals and provide exceptional service to our customers.”- Chief Operating Officer, Energy Solutions Provider

 

Future Collaboration

The client and Hathority plan to extend their partnership by:

  • Expanding the integration landscape to incorporate advanced analytics and machine learning models for predictive insights.
  • Implementing IoT-enabled delivery solutions to further enhance operational efficiency.
  • Continuously refining processes to adapt to evolving industry needs and maintain a competitive edge.

 

Conclusion

Hathority’s integration solutions have positioned the client for sustained growth and operational excellence. By bridging the gap between legacy systems and modern technologies, Hathority has empowered the client to lead in a competitive energy sector while delivering exceptional value to stakeholders.

 

CEO Statement

Vishwam Annam, CEO at Hathority, on the Project:

This project exemplifies the power of collaboration and innovation. By working closely with the client’s team, we were able to design and implement a solution that not only addresses immediate challenges but also sets a strong foundation for future growth. At Hathority, we take pride in delivering transformative integration strategies that enable our clients to thrive in competitive industries. This partnership is a testament to our commitment to excellence and adaptability in meeting diverse business needs.