Industry and Business Model
Our client, a prominent holding company in the industrial services sector, oversees a diverse portfolio of companies across multiple industries, including oil and gas, pharmaceuticals, and power generation. The holding company manages a network of 10 subsidiaries, each specializing in different aspects of industrial operations, from equipment supply and installation to maintenance and engineering services. Given the complexity and scale of their operations, the client required a robust Master Data Management (MDM) solution to streamline processes and ensure seamless data flow across all their critical systems.
Operational Landscape and Challenges
Before engaging with Hathority, the holding company faced significant operational challenges due to the manual processes involved in managing and synchronizing critical business data across their various subsidiaries. Each company within the holding structure operated with its own set of systems, leading to data silos, inconsistencies, and inefficiencies. The lack of real-time data synchronization further complicated decision-making processes and increased operational costs.
Primary Motivators for Master Data Management
The primary motivators for the holding company to implement a Master Data Management solution were:
Centralization
We focused on eliminating manual processes by automating data transfers between Oracle Fusion, Procore, and SAP Concur. This automation was designed to ensure real-time data availability and consistency across all systems.Automation
To reduce manual effort, improve data accuracy, and enable real-time decision-making across the entire holding structure.Scalability
To create a scalable solution that could grow with the company and easily integrate additional systems as needed.
Strategic Objectives of MDM Implementation
The overarching goal was to create a unified, accurate, and consistent view of critical business data across all subsidiaries. This centralized approach was crucial for maintaining accurate customer records, optimizing operational processes, and ensuring smooth, reliable operations across the entire organization.
MDM Planning and Strategy
Hathority worked closely with the holding company to develop a comprehensive Master Data Management (MDM) solution using the Boomi platform. The strategy included:
Centralized Data Repository
Establishing a centralized repository for master data that could be accessed and updated by all subsidiaries.Data Governance Policies
Implementing strict data governance policies to ensure data consistency, accuracy, and compliance across the organization.Real-Time Data Synchronization
Designing integrations to handle real-time data synchronization, ensuring that all systems were updated with the most current and reliable information.
How Boomi and Hathority Delivered the Solution
By leveraging Boomi’s iPaaS capabilities, Hathority automated the client’s data management processes, drastically reducing manual input and significantly improving data accuracy and timeliness across the holding company’s network. Key elements of the solution included:
Automated Data Synchronization
Replacing manual data entry with automated, real-time synchronization across all subsidiaries.Data Validation and Error Handling
Implementing robust data validation and error-handling mechanisms to minimize discrepancies and ensure data integrity.Scalability
Creating a solution that could easily adapt to the client’s expanding operations and accommodate additional companies or systems.
Challenges Faced During Implementation
The implementation process presented several challenges:
Data Variability
With different subsidiaries operating on varying systems, data formats varied significantly. Hathority addressed this through custom data mapping and transformation logic within Boomi.System Compatibility
Ensuring seamless integration between diverse systems across multiple companies required sophisticated compatibility solutions.User Adoption Across Subsidiaries
Transitioning from decentralized, manual processes to a centralized MDM system required significant workflow changes. Hathority provided extensive training and support to ensure smooth adoption across all subsidiaries.
Customization and Unique Features
Hathority introduced several custom features to meet the unique needs of the holding company:
Custom Data Governance Policies
Ensured consistent and accurate data management across all subsidiaries.Real-Time Error Detection and Correction
Implemented to reduce manual interventions and maintain data accuracy.Scalability for Future Growth
Designed the MDM solution to easily incorporate additional data sources and systems as the holding company continued to grow.
Timeline and Key Milestones
The project was executed over a 3-month period, with key milestones including:
| Time Period | Key Milestones |
|---|---|
| Weeks 1-2 | Requirement gathering and initial system analysis across all subsidiaries. |
| Weeks 3-5 | Development of custom data governance policies and data transformation logic. |
| Weeks 6-7 | Integration testing and troubleshooting. |
| Week 8 | User training and system handover. |
| Weeks 9-12 | Post-implementation support and performance monitoring. |
Results: Operational Transformation Across the Holding Company
The MDM solution successfully managed approximately 10,000 critical records, addressing the complexities associated with real-time synchronization and data transformation. The solution ensured that all subsidiaries were consistently aligned, despite the high data volume and complexity. Key outcomes included:
Improved Efficiency
Data synchronization time was reduced by 80%, allowing teams to focus on higher-value tasks.Cost Savings
The holding company realized an estimated annual savings of 120 hours that were previously spent on manual data entry.Enhanced Data Accuracy
Data entry errors were reduced by 90%, leading to more reliable and timely decision-making.Better Scalability
The scalable design of the solution ensures that the client can easily incorporate additional data sources as their business grows.
Post-Implementation Support and Ongoing Partnership
After the go-live phase, Hathority continued to provide support, monitoring the MDM solution, troubleshooting issues, and applying updates as needed. Regular check-ins with the holding company ensured that the solution continued to meet their evolving needs and operational challenges. The client plans to expand the MDM solution to include additional systems such as financial and inventory management platforms, further enhancing their ability to manage data across their operations and support future growth.
Customer Testimonial
"Managing data across our subsidiaries was a complex and time-consuming task. We faced significant challenges with data variability and system compatibility. Hathority’s implementation of the Boomi iPaaS solution has transformed our operations. The centralized data management system has drastically reduced errors and improved our efficiency. The automated real-time synchronization and robust error-handling features have given us the flexibility to scale our operations without worrying about data inconsistencies. Hathority’s support throughout the process was invaluable, ensuring a smooth transition with minimal disruption."- Director of Business Applications, Leading Industrial Holding Company
CEO Statement - Vishwam Annam
Vishwam Annam, CEO at Hathority, on the Project:
“At Hathority, our mission is to empower our clients with innovative solutions that drive operational excellence. This project is a testament to the power of strategic integration and our commitment to helping our clients succeed. By leveraging Boomi’s powerful iPaaS capabilities, we were able to address complex challenges such as data variability and system compatibility, delivering a solution that significantly enhanced our client’s operational efficiency and data accuracy. We are proud to have played a role in transforming our client’s data management processes and look forward to continuing our partnership and driving further innovation.”
For more information on how Hathority is transforming industrial data management and integrating your systems, contact us directly.
